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Need Assistance? We’re here to help!

If you have encountered an issue while working in Cardinal or have a functional/technical question, open a Cardinal help desk ticket by emailing the VITA Customer Care Center at vccc@vita.virginia.gov. Be sure to use “Cardinal” in the subject line to be connected to our Post Production Support team.

If you have a general question about Cardinal or need help finding a resource, such as a job aid, fill out the form below. 

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Cardinal

6800 Paragon Place, 3rd Floor • Richmond, VA 23230

Cardinal is available to all users 24 hours a day, 7 days a week, except on Sundays from 8:00 a.m. to 5:00 p.m.

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